Get in Touch

We're here to help! Whether you have questions, need support, or want to share feedback, our team is ready to assist you.

Email Support

Get help from our support team

aminerakibe7@gmail.com

Within 24 hours

Live Chat

Chat with us in real-time

Available in app

Instant response

Phone Support

Enterprise customers only

+212 630-327007

Business hours

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Support Categories

Choose the most relevant category for faster assistance.

Technical Support

Help with bugs, performance issues, or technical questions

aminerakibe7@gmail.com

Feature Requests

Suggestions for new features or improvements

aminerakibe0@gmail.com

Security & Privacy

Data protection, security concerns, or privacy questions

amine.rakibe.1@gmail.com

Our Global Offices

We're a global team with offices around the world

Casablanca

123 Main St, 5th Floor

Morocco

WET (UTC+0)

Frequently Asked Questions

Quick answers to common questions

How quickly do you respond to support requests?

We aim to respond to all support requests within 24 hours. Priority and enterprise customers receive faster response times.

Do you offer phone support?

Phone support is available for enterprise customers. Individual users can use our live chat or email support for assistance.

Can I schedule a demo of Braintype?

Yes! Enterprise customers can schedule a personalized demo. Contact our sales team at sales@braintype.com to arrange a session.

How do I report a security vulnerability?

Security issues should be reported to security@braintype.com. We take security seriously and will respond promptly to all reports.

Do you have a public roadmap?

We share updates about new features and improvements through our blog and in-app notifications. Follow us for the latest updates.