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Quick answers to common questions
We aim to respond to all support requests within 24 hours. Priority and enterprise customers receive faster response times.
Phone support is available for enterprise customers. Individual users can use our live chat or email support for assistance.
Yes! Enterprise customers can schedule a personalized demo. Contact our sales team at sales@braintype.com to arrange a session.
Security issues should be reported to security@braintype.com. We take security seriously and will respond promptly to all reports.
We share updates about new features and improvements through our blog and in-app notifications. Follow us for the latest updates.